Reputation Matters

Clients

Who we serve.

Our clients span general managers to functional specialists, team leaders to individual contributors – anyone who needs to build trust with people, influence others, or rely on them for personal, professional and organizational success:

  • Founders and start-up CEOs
  • Business leaders and executives
  • Small business owners
  • Corporate communicators
  • Marketing communicators
  • Product marketers
  • Operations managers
  • Government and elected officials
  • Political candidates
  • Academics and medical professionals
  • Activists and NGO and non-profit leaders

Common goals for strategic communications.

  • Visionary Leadership

    Do your employees understand your long-term goals?

  • Engaged Employees

    Are your employees committed to your business and its success?

  • Delighted Customers

    Do you make it easy for customers to do business with you?

  • Career Development

    Do you need an unbiased opinion for an idea or want to plan for your career?

  • Decisive Management

    Are you comfortable with your pace of decision-making and change?

  • Loyal Clients

    Are you satisfied with your roster of long-term client relationships?

  • Informed Constituents

    Do your audiences know your positions on crucial issues?

How we help you.

Using a four-step consultative process, we deliver strategic communications, tailored to specific needs and goals, to help you build trust and safeguard your reputation with people who are important to you.

Craft messaging and content.

  • Storytelling and narrative strategy

  • Key message development

  • Campaign planning and execution

Build relationships with specific groups.

  • Media relations
  • Internal communications (employees, contractors, partners, vendors, others
  • Customer/client communications
  • Community relations
  • Advocacy and public affairs
  • Government relations

Achieve specific outcomes.

  • Reputation management
  • Crisis communications
  • Leadership and executive communications (vision and strategy)
  • Change management (culture and other transformation)
  • Employee engagement
  • Sales support and marketing communications
  • Customer experience and usability (websites, e-commerce, and other tools)